Our Expert Team

At Digital Craft Solutions, we are dedicated to providing exceptional service and support to our clients. Our expert technical team works tirelessly to ensure that your website is secure, efficient, and up-to-date. We are committed to helping you navigate the complexities of the digital landscape and secure your digital future. Contact us today to learn more about our services and how we can assist you.

Zachary Doherty

Chief Technology Officer (CTO)

Zachary brings a wealth of experience in software development and system architecture. His strategic approach to technology deployment ensures that our services are not only cutting-edge but also scalable and efficient.

Betty M. McMichael Digital Craft Solutions

Betty M. McMichael

Lead Performance Engineer

Betty specializes in website performance optimization, ensuring that your website loads quickly and efficiently. Her attention to detail and analytical skills guarantee a seamless user experience for your visitors.

Ndarama Mark Digital Craft Solutions

Mark Ndarama

Lead Security Analyst

Mark is an expert in cybersecurity with a focus on malware detection and removal. His proactive approach to security threats ensures that your website remains protected against the latest cyber threats.

Atharv Pandit

Lead WordPress Specialist

Atharv is a WordPress guru, with a deep understanding of the platform's intricacies. His expertise in WordPress security and maintenance ensures that your WordPress site is always secure and up-to-date.

Tommy A. Lindsey

Security Consultant

Tommy works closely with our clients to assess their security needs and develop customized security solutions. His expertise helps our clients mitigate risks and strengthen their overall security posture.

Morgan Davey

Technical Support Manager

Morgan leads our technical support team, ensuring that your queries are addressed promptly and efficiently. His customer-centric approach ensures that you receive the best possible service at all times.

Privacy Overview

Effective Date: May 01, 2024

Digital Craft Solutions Privacy Policy

At Digital Craft Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, digitalcraftsol.co.uk.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information in the following ways:

  • To Provide Our Services: To manage your account and provide you with the products and services you request from us.
  • To Improve Our Website: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To Communicate with You: To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.
  • To Ensure Security: To keep our website safe and secure.
  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:

  • Access to Your Personal Data: You have the right to request access to your personal data and to check that we are lawfully processing it.
  • Correction of Your Personal Data: You have the right to request correction of any incomplete or inaccurate data we hold about you.
  • Erasure of Your Personal Data: You have the right to request that we delete or remove personal data when there is no good reason for us continuing to process it.
  • Objection to Processing: You have the right to object to our processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request Restriction of Processing: You have the right to request that we suspend the processing of your personal data in certain scenarios.

If you wish to exercise any of the rights set out above, please contact us at support@digitalcraftsol.co.uk.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

8. Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to support@digitalcraftsol.co.uk or by mail to:

Digital Craft Solutions
128 City Road
London, EC1V 2NX
Company Registration Number: 15638640

Thank you for visiting Digital Craft Solutions.