About Service
Ideal for bloggers and small site owners, offering annual malware removal, security scans, SSL support, and 24/7 monitoring. Keep your website secure and running smoothly for just $499/year.
Our expert team will fix and monitor your website using our dedicated platform. You don’t need to do anything. Just focus on growing your business with peace of mind.
Frequently Asked Questions
General Questions
We offer comprehensive website security, performance optimization, and support services, including malware removal, security monitoring, and SSL support.
Visit our website at digitalcraftsol.co.uk, choose the membership plan that suits your needs, and follow the signup instructions.
Yes, you can upgrade or downgrade your membership plan at any time through the client portal.
Security Services
Malware removal involves detecting and eliminating malicious software from your website to ensure it is clean and secure. Our experts use advanced tools and techniques to perform this task efficiently.
The frequency of security scans depends on your membership plan. We offer scans ranging from every 24 hours to every 30 minutes.
A WAF is a security system that protects your website from various cyber threats by filtering and monitoring incoming traffic.
Performance Optimization
We optimize website performance through techniques such as caching, CDN integration, and load balancing to ensure fast loading times and smooth operation.
CDN Speed Enhancement involves using a Content Delivery Network to distribute your website’s content globally, reducing load times and improving user experience.
Yes, we provide SSL support and can assist with SSL certificate installation and management.
Support and Monitoring
You can contact our support team by submitting a request through the client portal, emailing support@digitalcraftsol.co.uk.
Response times vary based on your membership plan. Ultimate members receive the fastest response times, followed by Premium and Standard members.
Yes, we offer a 30-day money-back guarantee for our Standard, Premium, and Ultimate membership plans.
Billing and Membership
We accept various payment methods, including credit/debit cards and PayPal.
Yes, we offer a free membership plan for a limited period of 3 months with essential services.
You can cancel your membership at any time through the client portal or by contacting our support team.
Reviews our Services
Your Membership valid for 12 months.
Your Membership details
Our Expert Team
“Let our expert team handle everything for you! There’s nothing you need to do – we’ve got it all covered.”
Standard Membership
Perfect for bloggers and small site owners requiring occasional cleanups with ongoing security scans.
- Price: $499 per year
- Period: 1 Year
- Number of Websites: 1
- Number of Web Pages: Unlimited
- 30-Day Money-Back Guarantee: Yes
- Malware & Hack Removals: Unlimited
- Malware Removal SLA: 30 hrs
- Post-Cleanup Basic Report: Yes
- Frequency of Advanced Security Scans: Every 12 hrs
- Website Application Firewall (WAF): Yes
- Blocklist Monitoring & Removal: Yes
- SSL Support & Monitoring: Yes
- Stop Hacks (Virtual Patching/Hardening): Yes
- Firewall Protection – HTTPS & PCI Compliant: Yes
- Advanced DDoS Mitigation: Yes
- CDN Speed Enhancement: Yes
- High Availability/Load Balancing: Yes
- CMS & Hosting Compatibility: Yes
- Support Requests: Ticket
- HTTPS/SSL via WAF: Yes
- SSL Certificate Support: No
- Monitoring and Detection:
- Security Scans: Every 12 hrs
- Malware Detection: Every 12 hrs
- Security Anomaly Detection: Every 12 hrs
- Blocklist Monitoring: Every 12 hrs
- File Change Detection: Every 12 hrs
- DNS Monitoring: Every 24 hrs
- SSL Monitoring: Every 24 hrs
- Instant Notifications: Yes
What is Cpanel Account and FTP Account?
cPanel is a web-based control panel that allows website owners to manage various aspects of their websites and servers easily. It includes tools for file management, domain management, email management, database management, security, software installation, and backup and restore.
FTP (File Transfer Protocol) accounts enable users to transfer and manage files on their web servers using an FTP client. This includes uploading, downloading, renaming, deleting, and moving files and directories, as well as setting file permissions.
Note: You will only need one account, either a cPanel account or an FTP account, to restore your website. If you do not have either, please contact our support team for assistance.
